Rescheduling, refunds, and support
Refund policy: If you cannot attend your assigned class, Arizona Guard Cards will reschedule you for the next available class. If you miss the rescheduled class, you are not eligible for a second reschedule and must pay full price. No refunds are available without 48 hours' notice, and no refunds are available once any online class is accessed.
Live technical support is available Monday through Friday, 9:00 a.m.–5:00 p.m. Refund requests must be submitted in writing to refund@arrowsecurityinc.com.