During a busy Friday evening at a downtown office building near the busiest highway in Glendale, AZ, a newly-hired and undertrained security guard, feeling overwhelmed by the influx of guests for a corporate event, misjudged a situation that escalated quickly. When a group of unauthorized individuals attempted to gain access to the premises, he panicked and decided to confront them without first notifying law enforcement or calling for backup. His poor decision not only allowed the trespassers to wreak havoc, leading to property damage and theft, but also resulted in numerous injuries among attendees caught in the chaos. As a consequence, the building owner faced a barrage of lawsuits from both the injured parties and businesses claiming losses. In the end, the oversight in training proved catastrophic, costing the owner a significant amount of money and damaging their reputation in the community.
Whether you're a business owner who owns a facility that needs guarding or you're a security professional yourself, scenarios like the one above probably make you cringe. They highlight the importance of proper security guard training in Glendale, AZ and why having a security guard card is non-negotiable. At Arrow Security, we specialize in training tomorrow's best security guards for both unarmed and armed needs. If you're looking for work as a security guard, or you rely on security to protect your property or assets, it's time to consider a security guard certification.
Let the professionals at Arrow Security, Inc. show you how cost effective on-site security can be.
Security guard training helps secure your ability to carry out essential security responsibilities. This certification is often a prerequisite for those entering the security field. Each state has its own licensing requirements, which usually include the completion of state-approved training programs that cover critical areas such as emergency response, de-escalation techniques, and legal obligations. Many states require background checks, health screenings, and drug tests to ensure the safety and integrity of their security personnel.
Individuals who undergo security guard training courses - like those offered at Arrow Security - benefit from:
Trained security professionals who have their guard cards are better at de-escalating intense situations before they get violent.
Security guard certification programs teach guards how to spot suspicious activity, communicate with offenders more effectively, and correctly document incidents.
Most states, including Arizona, require prospective security guards to be properly trained and vetted.
When you earn a security guard card, you're demonstrating that you take your profession seriously. It also signifies that you've completed basic training, a background check, and other steps needed to get licensed as a security guard in Arizona. According to the American Firearm Academy, security professionals who undergo training courses are more attractive candidates for employers and clients.
At Arrow Security, we're often approached by men and women who want to be security guards but don't know whether they want to be an unarmed guard or someone who carries a weapon with them. The decision may come down to your training and what sort of requirements you have to meet. Let's take a closer look at security guard training courses for both armed and unarmed needs.
Unarmed security training is the initial step to getting your Arizona Unarmed Guard Card. This comprehensive 8-hour course covers essential security guard protocols, providing you with the foundational knowledge to launch a career in security. Upon finishing the course, you'll be prepared to apply for or renew your unarmed security guard license.
This 8-hour course is offered in person and even online from Arrow Security. With Arrow's online course, you can start and stop training at will. Have a family matter that needs attending to? Need to take the dog outside? By signing up for our online course, you'll have the freedom to do so. Our unarmed security guard training course covers important topics like:
In order to complete an unarmed security guard training course in Arizona, you must:
Pay a $72 fee to the Department of Public Safety (D.P.S.) to complete the background check and issue the guard card. You will also need to submit Fingerprints and two (2) Passport Photos to D.P.S. At Arrow Security, we offer fingerprinting and photo services so that you can complete this step with ease.
Once you complete your unarmed security guard training, you'll be a better candidate for employment in areas like:
In Arizona, training for armed security guards begins with a comprehensive initial course lasting 16 hours. This foundational program covers essential aspects of firearm handling, including:
As highlighted above, prospective guards will engage in rigorous training that includes a live-fire range qualification to ensure proficiency and confidence in their shooting skills. They must also complete a written exam to demonstrate their understanding of the material covered. Once you complete your armed security guard training, you'll be a better candidate for employment, especially in locations that may see increased risks of theft, violence, or other security threats.
Some of the most common locations that use armed security guards include:
After initial training, armed security personnel are required to fulfill annual continuing education obligations to maintain their certifications and stay updated on best practices and legal changes in security and firearm regulations. We offer an 8-hour refresher course that satisfies 2-year renewal requirements, making recertification easy.
In order to pass an armed security guard course from Arrow Security, you'll need to meet several requirements specific to our company and the State of Arizona. Those include:
You don't have to be a veteran of the largest police department near Glendale, AZ, to take this course. However, instructors assume participants already have some proficiency with firearms. While we will offer some fundamental guidance, it is expected that students come in with prior experience in handling and shooting a firearm.
Start by completing the first part of the course online. You can watch the lessons anytime you want, so feel free to begin, pause, and come back whenever it's best for you. Make sure you finish this online part before you join us for the in-person range day. Remember, you need to finish the online section before you can sign up for the range day
The second day takes place in person at the range, usually at Ben Avery Shooting Range in Phoenix. Since range time is limited, it's important to finish the online portion to secure your registration. Keep in mind that there can be 25-50% cancellations and rescheduling, offering chances to participate in earlier range days. Feel free to call for more information.
Students must bring a standard duty-type revolver or semi-automatic pistol, holster, and at least two magazines or speed loaders. Rentals may be available. Ammunition is not included.
If you're considering a career in the security field, one of the key decisions you'll need to make is whether to pursue a position as an unarmed or armed security guard. Both roles are sought after, present good job prospects, and allow you to play an important role in safeguarding individuals and property. However, they entail distinct responsibilities, requirements, and levels of risk.
The main distinction between armed and unarmed security guards lies in the level of force they are permitted and trained to use. Armed guards are equipped with firearms and usually receive training to manage high-risk scenarios where there is a greater likelihood of violence or criminal behavior. An armed security guard presence can deter serious threats like:
In order to earn an armed security guard card in Arizona, applicants usually face a rigorous selection process that includes comprehensive background investigations. These checks delve into their personal history, examining criminal records, financial stability, and previous employment to ensure they possess the integrity and reliability required for the job. As covered in the security guard training section above, armed guards also undergo extensive firearms training that not only includes basic weapon handling but also advanced techniques for tactical response and situational awareness.
You don't have to be a graduate from the largest university near Glendale, AZ, to know that unarmed security guards don't carry firearms. Instead, they rely on:
If you're interested in dealing with safety concerns but don't want the overall risk level associated with being armed, taking an unarmed security guard course is probably your best bet.
Armed security guards are particularly beneficial in environments or circumstances that involve a greater likelihood of significant risks, such as theft, violence, or potential assaults. Establishments that deal with substantial sums of cash or valuable items—like banks, jewelry shops, and armored transport services—typically need armed guards to prevent criminal activity and provide immediate response when needed. Just their visible presence can often deter potential criminals from selecting these locations as targets.
When you go to a large public place like the largest sports stadium near Glendale, AZ, chances are you'll see armed guards. Armed security at public events like concerts and festivals is beneficial, especially in large crowds where disturbances can occur. They are trained to respond quickly to any violent incidents, maintaining order until law enforcement arrives. Their presence provides reassurance to attendees and helps organizers meet security requirements.
Industries that hold national or strategic significance, like energy facilities, water treatment plants, and government buildings, frequently utilize armed security to mitigate the risks of sabotage or terrorist activities. In these settings, the ability to swiftly respond to any potential threats is essential for ensuring public safety and maintaining uninterrupted operations.
Corporate campuses and high-profile individuals may need armed protection during labor disputes or times of increased personal risk. Armed guards offer both physical security and psychological reassurance, providing peace of mind to staff and leadership.
Unarmed security guards are vital for maintaining safety without firearms. Once you obtain your unarmed security guard certification in Glendale, AZ, you'll use observation and communication skills and will be trained to identify suspicious behavior, maintain composure during tense moments, and diffuse conflicts before they escalate. An unarmed guard's presence alone can discourage minor infractions such as trespassing or shoplifting, and they are capable of promptly notifying law enforcement if further assistance is needed. These security services are key for maintaining a welcoming atmosphere.
Unarmed security guards are well-suited for environments where customer service is important alongside safety. In retail spaces like stores and malls, they help deter theft while assisting customers with questions. Their reassuring presence enhances the overall shopping experience.
Schools and universities benefit from unarmed security personnel who monitor entrances and hallways for suspicious behavior while preserving the educational environment. Trained in communication and de-escalation, they effectively manage minor issues and contact law enforcement when necessary.
Unarmed guards are often employed in healthcare facilities, event venues, and places of worship. In these environments, it's important for them to demonstrate sensitivity and professionalism. They serve not only as a security presence but also as a supportive resource for both guests and staff.
While both armed and unarmed certifications prepare workers for roles in the security industry, there are substantial differences between the two. Here's a quick breakdown:
Unarmed certification emphasizes skills in communication and observation, whereas armed certification covers firearm training and qualification, along with the legal aspects related to the use of force.
Unarmed guards typically operate in lower-risk environments, such as retail and residential areas, while armed guards are assigned to high-security or higher-risk locations.
Every security job you interview for will be different and has the potential for different pay. Generally speaking, armed security personnel receive higher salaries due to the greater risks and skills needed for the job.
Armed guards are under increased scrutiny because of the risks associated with firearm use, necessitating a greater level of responsibility and professionalism.
Arrow Security, Inc. is Arizona's leading security guard service. Our training program is led by a seasoned former police officer and S.W.A.T. team member, who is D.P.S. certified in all areas of security guard and patrol instruction, instilling a strong emphasis on integrity across the industry.
With a management team boasting over 150 years of combined experience in security and management, we are committed to delivering exceptional service to our clients, setting us apart from the competition. We offer licensed security guards, comprehensive security guard training, and a full retail store of security guard products to meet your needs.
Whether you own a business, manage a facility, or want to begin a new chapter in your life with a new career, we can help. From unarmed guards for religious locations to armed guards for high-risk environments, our security guard training classes set up professionals for rewarding long-term success. Contact us today to learn more about our online and in-person classes.
GLENDALE, AZ (AZFamily) — A new interactive sports shop is making its debut in the West Valley this week!Dick’s Sporting Goods is bringing its first Arizona House of Sport location to Glendale. The new store, located near the Loop 101 and Maryland Avenue, features an outdoor track and turf field for training, a rock-climbing wall, golf hitting bays, a putting green and a HitTrax cage.Customers can shop for the latest sports gear and also test it through interactive activities, designed for all ages and skill ...
GLENDALE, AZ (AZFamily) — A new interactive sports shop is making its debut in the West Valley this week!
Dick’s Sporting Goods is bringing its first Arizona House of Sport location to Glendale. The new store, located near the Loop 101 and Maryland Avenue, features an outdoor track and turf field for training, a rock-climbing wall, golf hitting bays, a putting green and a HitTrax cage.
Customers can shop for the latest sports gear and also test it through interactive activities, designed for all ages and skill levels.
“What an exciting moment for Glendale and the entire state of Arizona,” said Glendale Mayor Jerry P. Weiers. “We’re proud to be home to the very first DICK’S House of Sport. Glendale keeps leading the way — attracting top-tier experiential retail businesses, fun experiences, and great opportunities for our residents and visitors.”
The grand opening will be at 9 a.m. on Friday, Oct. 17. To kick off the celebration, the first 100 adults in line each morning on opening weekend will receive a mystery gift card. The first 300 kids ages 10 and up will receive a free 30-ounce Stanley Quencher.
Phoenix Suns shooting guard Jalen Green will also stop by the new shop on Saturday, followed by Diamondbacks fan-favorite Corbin Carroll on Sunday. Fans can get both stars’ autographs from 12 p.m. to 1:30 p.m. each day.
Fans will have to jump in line early, as autograph wristbands will be handed out on a first-come, first-served basis. The athletes will only be signing official player cards provided by the store.
The company plans to open 16 new House of Sport stores nationwide in 2025, eventually expanding to 75-100 locations by 2027.
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Posted and last updated GLENDALE, AZ — Those awaiting the opening of the much-anticipated VAI Resort in Glendale may have to wait a little longer, according to new information from resort officials.The resort’s estimated opening date has changed multiple times since the massive project broke ground near State Farm Stadium in 2021.They previously anticipated a “late 2023 opening,” but in April 2025, the goal was to open in phases in “late 2025.”Then, it was estimated that...
Posted
and last updated
GLENDALE, AZ — Those awaiting the opening of the much-anticipated VAI Resort in Glendale may have to wait a little longer, according to new information from resort officials.
The resort’s estimated opening date has changed multiple times since the massive project broke ground near State Farm Stadium in 2021.
They previously anticipated a “late 2023 opening,” but in April 2025, the goal was to open in phases in “late 2025.”
Then, it was estimated that the resort would open in 2026.
However, as of September 2025, VAI officials now say, they "are not ready to provide a specific opening date."
VAI officials say they expect to announce a specific date "approximately 9-12 months in advance of opening," signaling that the wait for the resort could be even longer.
See the full statement released by Berk Communications on behalf of VAI Resort on Wednesday:
"We are not ready to provide a specific opening date. When we open will be a function of how much of the resort will be operational for a VAI-worthy guest experience. We anticipate making a specific date announcement approximately 9-12 months in advance of opening, with concert tickets and/or hotel rooms on-sale prior to opening."
ABC15 asked Berk Communications what factors have led to the opening date changes, but they did not provide those details.
In early October, ABC15 reached out to city officials about the project.
The Glendale City Manager’s Office said, "The developer has shared a number of potential enhancements to the project. Since this project first was envisioned, they have continually added project components that have grown the scope of the resort. Whether additional scope changes are put into motion is a question best answered by the developer. But to date, they have an excellent track record in delivering scope enhancements to the resort."
VAI Resort’s plans for the billion-dollar project include hotels, entertainment venues, dining and lounge options, group meeting spaces, event space, retail, and more.
The area's upcoming Mattel Adventure Park, which has also experienced several opening date changes, was also anticipated to open this year.
The latest information on the park's progress was not immediately available, and the park did not respond to inquiries regarding updates or whether VAI's changes have impacted them.
Videos in the player above highlight ABC15's previous coverage of Mattel Adventure Park and VAI Resort.
Text to speech audio articles made possible by CAST11 Talking Glass Media Maricopa County, City of Glendale, and Mercy Housing leaders recently celebrated the Grand Opening of The Cascalote, a newly constructed 148-unit affordable housing community designed specifically for seniors in the West Valley.“Seniors on fixed incomes across Maricopa County are finding it harder to afford housing,” said Supervisor Kate Brophy McGee, Vice Chair of the Maricopa Cou...
| Text to speech audio articles made possible by CAST11 Talking Glass Media |
Maricopa County, City of Glendale, and Mercy Housing leaders recently celebrated the Grand Opening of The Cascalote, a newly constructed 148-unit affordable housing community designed specifically for seniors in the West Valley.
“Seniors on fixed incomes across Maricopa County are finding it harder to afford housing,” said Supervisor Kate Brophy McGee, Vice Chair of the Maricopa County Board of Supervisors, District 3. “Developments like The Cascalote provide these seniors comfort and stability. Best of all, they can remain part of their community.”
Located on a 4.4-acre site in Glendale, The Cascalote offers 148 affordable apartments for seniors exiting homelessness or living with disabilities, with priority given to veterans. The Maricopa County Board of Supervisors approved $9.5 million in American Rescue Plan Act (ARPA) funds in April 2022 to support the project’s land acquisition, predevelopment, and construction costs.
“We are thrilled to open The Cascalote and provide 148 new affordable homes for seniors in Glendale,” said Shelly Marquez, President, Mercy Housing Mountain Plains. “This is an exciting milestone for Mercy Housing Mountain Plains, and we are thankful to our partners at Maricopa County and the City of Glendale for making this development a reality!”
Inspired by the evergreen tree known for its yellow flowers, The Cascalote symbolizes resilience and hope. Eligible residents can choose from studio, one-bedroom, and two-bedroom apartments, with rents ranging from $963 to $1,389 per month for households earning between 30 and 60 percent of the Area Median Income (AMI). All units are fully accessible to ensure comfort, safety, and dignity.
Located in Glendale, at the northwest corner of 49th Avenue and Glenn Drive, The Cascalote features amenities and support services, including a bocce court, dog park, on-site laundry, fitness center, community room with kitchen, picnic areas with grills, community garden, and navigation services to help residents successfully transition out of homelessness and thrive.
This is Mercy Housing’s first new affordable housing development in Arizona in 13 years. Maricopa County remains committed to affordable housing, having invested over $128 million in ARPA funds in housing programs and projects. Learn more at Maricopa.gov/Housing.
The Maricopa County Human Services Department (HSD) builds resiliency in the community and promotes the well-being of County residents experiencing adversity through a variety of programs and services to help people and families thrive. These opportunities include early childhood education, housing, homeownership, independent living services for seniors and adults with disabilities, career development for job seekers with barriers to employment, crisis rental, and utility assistance, and support for people experiencing homelessness.
HSD is committed to delivering innovative, equitable, inclusive, and comprehensive services in a collaborative approach that preserves dignity, promotes respect, and facilitates social and economic mobility. Learn more about the financial, educational, and support resources available to Maricopa County residents at Maricopa.gov/HSD.
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GLENDALE, AZ — Mensho is gearing up to open its third location, according to the Office of Economic Development for the city of Glendale.
“Glendale is honored to be home to the first Mensho in the West Valley,” said Mayor Jerry P. Weiers, in a news release sent to ABC15. “Their investment speaks volumes about Glendale’s reputation as a vibrant and growing destination for diverse and exciting restaurants.”
The Westgate location was originally scheduled to host its grand opening on October 11, but officials now tell ABC15 that the opening has been delayed until November.
This restaurant will be the chain's third Valley storefront.
Mensho opened its first location in 2005 in Tokyo, Japan, and expanded to the U.S. in 2016.
The Japan-based chain has gained culinary popularity with its menu items, such as its Wagyu Ramen, Toripaitan Ramen, and its unique dishes that include the Matcha Ramen, Duck Nori Rice Bowl, and Almond Tantanmen.
Can’t wait to try it? The Japanese restaurant has two storefronts in the Valley. They recently opened their Uptown Phoenix location and made their debut in our state in Mesa last year, 2024. Here’s where to go:
Ice Cube will bring the Truth to Power: 4 Decades of Attitude Tour to Desert Diamond Arena in Glendale, Arizona, on Sept. 30.This is the hip-hop legend’s first headlining U.S. tour in more than a decade, celebrating a career that hit the stratosphere in 1989 with the release of a game-changing gangsta-rap classic called “Straight Outta Compton” by N.W.A., a group he left in 1990, launching his solo career with the seminal “AmeriKKKa’s Most Wanted.”In announcing the tour, Ice Cube issued a sta...
Ice Cube will bring the Truth to Power: 4 Decades of Attitude Tour to Desert Diamond Arena in Glendale, Arizona, on Sept. 30.
This is the hip-hop legend’s first headlining U.S. tour in more than a decade, celebrating a career that hit the stratosphere in 1989 with the release of a game-changing gangsta-rap classic called “Straight Outta Compton” by N.W.A., a group he left in 1990, launching his solo career with the seminal “AmeriKKKa’s Most Wanted.”
In announcing the tour, Ice Cube issued a statement proclaiming, “Truth to Power is more than a tour — it’s a 40-year celebration. The world needs truth. The people need power. And that’s what my music brings.”
This is everything you need to know before you go to Ice Cube in Glendale.
Ice Cube will bring the Truth to Power: 4 Decades of Attitude Tour to Desert Diamond Arena in Glendale on Tuesday, Sept. 30.
Ice Cube says N.W.A. 'didn't know what to do with all this craziness, so we made music'Desert Diamond Arena is at 9400 W. Maryland Ave. in Glendale, Arizona, west of downtown Phoenix, in the Westgate Entertainment District.
As of Sept. 23, tickets were available at ticketmaster.com starting at $39.45.
No opening acts have been announced for Ice Cube's Truth to Power Tour.
Doors open at 7 p.m.
The concert starts at 8 p.m.
Allowed bags include crossbodies, clutches, wristlets and wallets no larger than 4.5 inches by 6.5 inches. They do not have to be clear.
Prohibited bags include but are not limited to the following, even if the bag is clear:
Guests who require ADA or medical accommodations should contact Desert Diamond Arena Guest Services in advance of the concert.
Guests can bring one factory-sealed water bottle under 17 ounces.
Guests with dietary needs due to medical conditions or religious requirements can email Guest Services to discuss options.
Desert Diamond Arena offers phone charging services through chargeFUZE in multiple locations inside the arena.
Exclusive: How losing a sports team made Desert Diamond Arena Glendale's biggest catalyst for growth
All guests will be searched and have their belongings scanned. Desert Diamond Arena may confiscate items that could cause danger or disruption or are in breach of building policies.
Guests are subject to a metal-detector screening, visual inspection and bag inspection. To increase the efficiency of the process:
Guests may be subject to a secondary hand wand screening and/or visual inspection. Any guest who declines to be searched may be denied entry.
Guns and other weapons are prohibited at Desert Diamond Arena. The arena does not provide lockers and will not check weapons at Guest Services.
Weapons include but are not limited to firearms (pursuant to A.R.S § 4-229), explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, etc.
Guests with such an item will be asked to remove it from the arena or dispose of it. Guests who refuse to comply will be ejected and may be subject to arrest.
Pets of any kind are prohibited in Desert Diamond Arena. Trained service animals and service animals in training are welcome and must be under control of the handler.
Service animals will rest in the seating area of the guest with a disability and not in the aisle. A guest whose service animal poses a threat to the safety of other guests or employees may be asked to escort the animal off the property.
The following items are prohibited:
Reentry is prohibited at all Desert Diamond Arena events.
Desert Diamond Arena is cashless. Cash is not accepted in the arena or for parking.
Lost items may be claimed at the Guest Services Center across from Section 115 during an event. During nonevent hours, items can be claimed at Gate 3 security or by calling 623-772-3475. Items will be retained for two weeks. After that, they may be donated to charity.
Desert Diamond Arena parking lots open one hour prior to the door time. Parking is available in lots G, J, L, Yellow, Garage, South VIP, East VIP or West VIP.
Parking costs $15-$75 depending on location.
Prepaid parking provides expedited entry and exit, close proximity to the arena and guaranteed parking until 30 minutes after the event start time.
Prepaid parking can be purchased through parkwhiz.com up to one hour prior to the event.
Guests with prepaid parking should follow the directions to the specific parking lot. Guests without prepaid parking can pay with credit cards only. Cash is not accepted.
Prepaid parking passes are for one regular 12-foot by 18-foot parking space. Oversized vehicles must pay for as many spaces as the vehicle will occupy.
Desert Diamond Arena does not permit overnight parking.
Ed has covered pop music for The Republic since 2007, reviewing festivals and concerts, interviewing legends, covering the local scene and more. He did the same in Pittsburgh for more than a decade. Follow him on X and Instagram @edmasley and on Facebook as Ed Masley. Email him at ed.masley@arizonarepublic.com.