During a busy Friday evening at a downtown office building near the busiest highway in Phoenix, AZ, a newly-hired and undertrained security guard, feeling overwhelmed by the influx of guests for a corporate event, misjudged a situation that escalated quickly. When a group of unauthorized individuals attempted to gain access to the premises, he panicked and decided to confront them without first notifying law enforcement or calling for backup. His poor decision not only allowed the trespassers to wreak havoc, leading to property damage and theft, but also resulted in numerous injuries among attendees caught in the chaos. As a consequence, the building owner faced a barrage of lawsuits from both the injured parties and businesses claiming losses. In the end, the oversight in training proved catastrophic, costing the owner a significant amount of money and damaging their reputation in the community.
Whether you're a business owner who owns a facility that needs guarding or you're a security professional yourself, scenarios like the one above probably make you cringe. They highlight the importance of proper security guard training in Phoenix, AZ and why having a security guard card is non-negotiable. At Arrow Security, we specialize in training tomorrow's best security guards for both unarmed and armed needs. If you're looking for work as a security guard, or you rely on security to protect your property or assets, it's time to consider a security guard certification.
Let the professionals at Arrow Security, Inc. show you how cost effective on-site security can be.
Security guard training helps secure your ability to carry out essential security responsibilities. This certification is often a prerequisite for those entering the security field. Each state has its own licensing requirements, which usually include the completion of state-approved training programs that cover critical areas such as emergency response, de-escalation techniques, and legal obligations. Many states require background checks, health screenings, and drug tests to ensure the safety and integrity of their security personnel.
Individuals who undergo security guard training courses - like those offered at Arrow Security - benefit from:
Trained security professionals who have their guard cards are better at de-escalating intense situations before they get violent.
Security guard certification programs teach guards how to spot suspicious activity, communicate with offenders more effectively, and correctly document incidents.
Most states, including Arizona, require prospective security guards to be properly trained and vetted.
When you earn a security guard card, you're demonstrating that you take your profession seriously. It also signifies that you've completed basic training, a background check, and other steps needed to get licensed as a security guard in Arizona. According to the American Firearm Academy, security professionals who undergo training courses are more attractive candidates for employers and clients.
At Arrow Security, we're often approached by men and women who want to be security guards but don't know whether they want to be an unarmed guard or someone who carries a weapon with them. The decision may come down to your training and what sort of requirements you have to meet. Let's take a closer look at security guard training courses for both armed and unarmed needs.
Unarmed security training is the initial step to getting your Arizona Unarmed Guard Card. This comprehensive 8-hour course covers essential security guard protocols, providing you with the foundational knowledge to launch a career in security. Upon finishing the course, you'll be prepared to apply for or renew your unarmed security guard license.
This 8-hour course is offered in person and even online from Arrow Security. With Arrow's online course, you can start and stop training at will. Have a family matter that needs attending to? Need to take the dog outside? By signing up for our online course, you'll have the freedom to do so. Our unarmed security guard training course covers important topics like:
In order to complete an unarmed security guard training course in Arizona, you must:
Pay a $72 fee to the Department of Public Safety (D.P.S.) to complete the background check and issue the guard card. You will also need to submit Fingerprints and two (2) Passport Photos to D.P.S. At Arrow Security, we offer fingerprinting and photo services so that you can complete this step with ease.
Once you complete your unarmed security guard training, you'll be a better candidate for employment in areas like:
In Arizona, training for armed security guards begins with a comprehensive initial course lasting 16 hours. This foundational program covers essential aspects of firearm handling, including:
As highlighted above, prospective guards will engage in rigorous training that includes a live-fire range qualification to ensure proficiency and confidence in their shooting skills. They must also complete a written exam to demonstrate their understanding of the material covered. Once you complete your armed security guard training, you'll be a better candidate for employment, especially in locations that may see increased risks of theft, violence, or other security threats.
Some of the most common locations that use armed security guards include:
After initial training, armed security personnel are required to fulfill annual continuing education obligations to maintain their certifications and stay updated on best practices and legal changes in security and firearm regulations. We offer an 8-hour refresher course that satisfies 2-year renewal requirements, making recertification easy.
In order to pass an armed security guard course from Arrow Security, you'll need to meet several requirements specific to our company and the State of Arizona. Those include:
You don't have to be a veteran of the largest police department near Phoenix, AZ, to take this course. However, instructors assume participants already have some proficiency with firearms. While we will offer some fundamental guidance, it is expected that students come in with prior experience in handling and shooting a firearm.
Start by completing the first part of the course online. You can watch the lessons anytime you want, so feel free to begin, pause, and come back whenever it's best for you. Make sure you finish this online part before you join us for the in-person range day. Remember, you need to finish the online section before you can sign up for the range day
The second day takes place in person at the range, usually at Ben Avery Shooting Range in Phoenix. Since range time is limited, it's important to finish the online portion to secure your registration. Keep in mind that there can be 25-50% cancellations and rescheduling, offering chances to participate in earlier range days. Feel free to call for more information.
Students must bring a standard duty-type revolver or semi-automatic pistol, holster, and at least two magazines or speed loaders. Rentals may be available. Ammunition is not included.
If you're considering a career in the security field, one of the key decisions you'll need to make is whether to pursue a position as an unarmed or armed security guard. Both roles are sought after, present good job prospects, and allow you to play an important role in safeguarding individuals and property. However, they entail distinct responsibilities, requirements, and levels of risk.
The main distinction between armed and unarmed security guards lies in the level of force they are permitted and trained to use. Armed guards are equipped with firearms and usually receive training to manage high-risk scenarios where there is a greater likelihood of violence or criminal behavior. An armed security guard presence can deter serious threats like:
In order to earn an armed security guard card in Arizona, applicants usually face a rigorous selection process that includes comprehensive background investigations. These checks delve into their personal history, examining criminal records, financial stability, and previous employment to ensure they possess the integrity and reliability required for the job. As covered in the security guard training section above, armed guards also undergo extensive firearms training that not only includes basic weapon handling but also advanced techniques for tactical response and situational awareness.
You don't have to be a graduate from the largest university near Phoenix, AZ, to know that unarmed security guards don't carry firearms. Instead, they rely on:
If you're interested in dealing with safety concerns but don't want the overall risk level associated with being armed, taking an unarmed security guard course is probably your best bet.
Armed security guards are particularly beneficial in environments or circumstances that involve a greater likelihood of significant risks, such as theft, violence, or potential assaults. Establishments that deal with substantial sums of cash or valuable items—like banks, jewelry shops, and armored transport services—typically need armed guards to prevent criminal activity and provide immediate response when needed. Just their visible presence can often deter potential criminals from selecting these locations as targets.
When you go to a large public place like the largest sports stadium near Phoenix, AZ, chances are you'll see armed guards. Armed security at public events like concerts and festivals is beneficial, especially in large crowds where disturbances can occur. They are trained to respond quickly to any violent incidents, maintaining order until law enforcement arrives. Their presence provides reassurance to attendees and helps organizers meet security requirements.
Industries that hold national or strategic significance, like energy facilities, water treatment plants, and government buildings, frequently utilize armed security to mitigate the risks of sabotage or terrorist activities. In these settings, the ability to swiftly respond to any potential threats is essential for ensuring public safety and maintaining uninterrupted operations.
Corporate campuses and high-profile individuals may need armed protection during labor disputes or times of increased personal risk. Armed guards offer both physical security and psychological reassurance, providing peace of mind to staff and leadership.
Unarmed security guards are vital for maintaining safety without firearms. Once you obtain your unarmed security guard certification in Phoenix, AZ, you'll use observation and communication skills and will be trained to identify suspicious behavior, maintain composure during tense moments, and diffuse conflicts before they escalate. An unarmed guard's presence alone can discourage minor infractions such as trespassing or shoplifting, and they are capable of promptly notifying law enforcement if further assistance is needed. These security services are key for maintaining a welcoming atmosphere.
Unarmed security guards are well-suited for environments where customer service is important alongside safety. In retail spaces like stores and malls, they help deter theft while assisting customers with questions. Their reassuring presence enhances the overall shopping experience.
Schools and universities benefit from unarmed security personnel who monitor entrances and hallways for suspicious behavior while preserving the educational environment. Trained in communication and de-escalation, they effectively manage minor issues and contact law enforcement when necessary.
Unarmed guards are often employed in healthcare facilities, event venues, and places of worship. In these environments, it's important for them to demonstrate sensitivity and professionalism. They serve not only as a security presence but also as a supportive resource for both guests and staff.
While both armed and unarmed certifications prepare workers for roles in the security industry, there are substantial differences between the two. Here's a quick breakdown:
Unarmed certification emphasizes skills in communication and observation, whereas armed certification covers firearm training and qualification, along with the legal aspects related to the use of force.
Unarmed guards typically operate in lower-risk environments, such as retail and residential areas, while armed guards are assigned to high-security or higher-risk locations.
Every security job you interview for will be different and has the potential for different pay. Generally speaking, armed security personnel receive higher salaries due to the greater risks and skills needed for the job.
Armed guards are under increased scrutiny because of the risks associated with firearm use, necessitating a greater level of responsibility and professionalism.
Arrow Security, Inc. is Arizona's leading security guard service. Our training program is led by a seasoned former police officer and S.W.A.T. team member, who is D.P.S. certified in all areas of security guard and patrol instruction, instilling a strong emphasis on integrity across the industry.
With a management team boasting over 150 years of combined experience in security and management, we are committed to delivering exceptional service to our clients, setting us apart from the competition. We offer licensed security guards, comprehensive security guard training, and a full retail store of security guard products to meet your needs.
Whether you own a business, manage a facility, or want to begin a new chapter in your life with a new career, we can help. From unarmed guards for religious locations to armed guards for high-risk environments, our security guard training classes set up professionals for rewarding long-term success. Contact us today to learn more about our online and in-person classes.
Voters across the Valley were eager to support their local public school districts with the majority of funding questions on the ballot approved.Phoenix Elementary saw the largest wins within Maricopa County. Roughly three out of every four voters approved the budget increase, override and site sales.Many schools in Arizona rely on voter-approved bonds and override measures to maintain school programs, staff positions, and facility buildings.Both bonds and overrides generate funds for schools through property taxes. A pr...
Voters across the Valley were eager to support their local public school districts with the majority of funding questions on the ballot approved.
Phoenix Elementary saw the largest wins within Maricopa County. Roughly three out of every four voters approved the budget increase, override and site sales.
Many schools in Arizona rely on voter-approved bonds and override measures to maintain school programs, staff positions, and facility buildings.
Both bonds and overrides generate funds for schools through property taxes. A property owner's tax amount is based on the property's limited property value, which the county assessor calculates.
An initial batch of unofficial election results was released Nov. 4 at 8 p.m. Results in Arizona are unofficial until officials have tabulated and canvassed the results.
Bonds ask for a specific dollar amount and can be used for capital expenditures such as new schools and facility buildings, technology infrastructure, safety improvements, school buses and equipment.
This year, 10 Maricopa County school districts are asking voters to approve bond measures totaling more than $1.5 billion. The estimated yearly tax rates ranged from 12 cents per $100 of assessed property value in West-MEC to $1.17 in Saddle Mountain Unified School District.
The districts where bond approvals appeared on course to pass were Chandler Unified, Isaac Elementary, Saddle Mountain Unified, Tempe Elementary and West-MEC.
Bond requests in Buckeye Union, Dysart Unified, Nadaburg Unified, Pendergast Elementary and Tolleson Union appeared on course to fail.
Number of failing schools more than doubles in Arizona State Board of Education's gradesOverrides ask to increase a district's budget by a certain percentage for seven years. Districts often request renewal of an ongoing override to maintain funding. Maintenance and operations overrides can be used for operational expenses such as classroom size, teacher salaries, music and art programs, and full-day kindergarten.
This year, 14 Maricopa County school districts were seeking voter approval for maintenance and operations budget overrides and renewals. The estimated yearly cost of these overrides to the average homeowner ranged from $11 per year in Arlington Elementary School District to $383 in Higley Unified School District.
The districts where maintenance and operations budget overrides appeared to be winning at the ballot box included Arlington Elementary, Chandler Unified, Deer Valley Unified, Dysart Unified, Isaac Elementary, Kyrene Elementary, Phoenix Elementary, Phoenix Union and Roosevelt Elementary.
Voters in Buckeye Elementary, Higley Unified, Peoria Unified, Saddle Mountain Unified and Tolleson Union appeared on course to reject budget overrides.
District additional assistance overrides can be used for capital expenses such as classroom furniture, instructional materials and playground equipment.
All districts that sought additional assistance override approval were on course to win. These districts were Fowler Elementary, Murphy Elementary, Phoenix Elementary and Phoenix Union.
Districts also must seek voter approval to sell, lease or exchange certain real estate property.
All districts that sought site sales approval were on course to win voter approval. These districts were Deer Valley Unified, Higley Unified, Phoenix Elementary and West-MEC.
Educators, school staff and community members participated in campaign efforts supporting the upcoming bond and overrides measures leading up to Election Day.
“This is the truest expression of democracy. Members of communities getting together, deciding that they're going to have a direct influence on their government, and making sure that their taxpayer dollars are spent in the ways they want them to be spent,” Arizona Secretary of State Adrian Fontes, who participated in canvassing efforts in central Phoenix, said in a statement.
The Arizona Education Association supports all bonds and overrides happening across the state, according to Geneva Fuentes, communications director for the Arizona Education Association.
“The state has made this conscious decision for so long to underfund education, and that means that it's communities that have to step up and fill in the gaps,” she said.
No major campaign events from school unions, advocacy groups, or other education-related organizations in opposition to the bond and override measures in the Valley were widely publicized.
Across the Valley, local officials, mayors, governing board members and parents wrote letters in favor of school district bonds and overrides to the Maricopa County School superintendent. These letters were published in voter information packets.
Letters in support of these measures expressed similar interest in securing student safety, increasing property value, maintaining school infrastructure and investing in the community's future.
Across multiple districts — including Chandler Unified, Deer Valley Unified, Higley Unified and Peoria Unified — Valley residents also wrote letters in opposition.
Residents expressed concerns with increased spending and taxes amid economic uncertainty and declining enrollment, stating that schools should require less spending with fewer students.
“Seniors like me can’t afford this and my full-time working grandkids can’t afford this either. I see them living paycheck to paycheck struggling to get by while raising their kids,” said Delores Lorenz, a senior citizen in Youngtown. “I lived within my means my entire life. Why can’t the Peoria Schools do the same?”
Letters also cited poor academic performance and lack of spending transparency among districts for reasons to vote against bond and override measures.
“In the case of Higley Unified, voters are repeatedly told that funds will go directly to teachers and classrooms. However, year after year, much of the money ends up supporting administrative costs, salary increases for non-classroom staff, and programs that show little to no academic benefit, such as staff enrichment,” said Betty Breeden, a Gilbert resident.
According to Heather Gossler, a teacher at Williams Field High School, Higley Unified has a low administrative cost relative to other districts, and administrators play a huge role in student success.
Changes sought: Tom Horne pushes board to remove DEI language from teaching standards
Coverage of education solutions on azcentral.com and in The Arizona Republic is partially supported by a grant from the Arizona Local News Foundation’s Arizona Community Collaborative Fund.
PHOENIX – Initial election results on Tuesday night showed Maricopa County voters are closely divided on Proposition 409, a nearly $900 million health care bond measure.The latest Election Day results showed Prop 409 leading 50.96% yes to 49.04% no.The total number of ballots cast at 8 p.m. were 570,352 with a turnout of 21.5%. Prop 409 was split by 10,891 votes with 288,032 Arizonans voting yes and 277,141 voting no.The measure would allow the Maricopa County Special Health Care District, commonly known as Valleyw...
PHOENIX – Initial election results on Tuesday night showed Maricopa County voters are closely divided on Proposition 409, a nearly $900 million health care bond measure.
The latest Election Day results showed Prop 409 leading 50.96% yes to 49.04% no.
The total number of ballots cast at 8 p.m. were 570,352 with a turnout of 21.5%. Prop 409 was split by 10,891 votes with 288,032 Arizonans voting yes and 277,141 voting no.
The measure would allow the Maricopa County Special Health Care District, commonly known as Valleywise Health, to raise up to $898 million through the sale of general obligation bonds.
The money would be for building new behavioral health facilities, improving existing ones and bolstering emergency services in the Valleywise public health care system.
Prop 409 was the only question on all Maricopa County ballots during Tuesday’s all-mail jurisdictional elections.
Additional items were on the ballot for voters in five Valley cities, 21 school/education districts and three fire/medical districts.
Here are the latest results from the Maricopa County Elections Department:
APACHE JUNCTION
Proposition 493 (extending mayoral terms from two years to four years)
AVONDALE
Proposition 404 bond issue (parks, recreation and library):
Proposition 405 bond issue (public safety and court):
CHANDLER
Question 1 bond issue (parks and recreation amenities)
Question 2 bond issue (fire department services)
Question 3 bond issue (police department services)
Question 4 bond issue (streets and traffic flow)
Proposition 410 (changing city charter on term limits)
Proposition 411 (changing city charter on appointment/removal of city manager)
GLENDALE
Question 1 bond issue (flood control and water retention)
Question 2 bond issue (infrastructure maintenance facilities)
MESA
City Council recall
ARLINGTON ELEMENTARY
Budget override continuation
BUCKEYE ELEMENTARY
Budget increase
BUCKEYE UNION HIGH SCHOOL
Bond approval
CHANDLER UNIFIED
Bond approval
Override continuation
DEER VALLEY UNIFIED
Budget increase
Sale, lease or exchange of real property
DYSART UNIFIED
Budget override continuation
Bond approval
FOWLER ELEMENTARY
Budget increase
HIGLEY UNIFIED
Budget increase
Sale, lease or exchange of real property
ISAAC ELEMENTARY
Bond approval
Budget override continuation
KYRENE ELEMENTARY
Budget override continuation
MURPHY ELEMENTARY
Budget increase
NADABURG UNIFIED
Bond approval
PENDERGAST ELEMENTARY
Bond approval
PEORIA UNIFIED
Budget increase
PHOENIX ELEMENTARY
Budget override continuation
Budget increase
Sale, lease or exchange of real property
PHOENIX UNION
Budget increase
Budget override continuation
ROOSEVELT ELEMENTARY
Budget override continuation
SADDLE MOUNTAIN UNIFIED
Bond approval
Budget increase
TEMPE ELEMENTARY
Bond approval
TOLLESON UNION
Bond approval
Budget override continuation
WEST-MEC
Bond approval
Sale, lease or exchange of real property
NORTH COUNTY
Proposition 407 bond issue
SOUTH COUNTY
Proposition 408 bond issue
SUPERSTITION
Proposition 494 bond issue
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The self-driving Waymo cars are offering a new service for Phoenix residents.PHOENIX — The self-driving Waymo cars are now offering an additional service for Phoenix residents.This week, the Waymo company announced a partnership with DoorDash to deliver orders in the Valley. In the coming months, DoorDash customers will be able to choose to be matched with a Waymo car for orders placed with a merchant located within Waymo's service area.When the Waymo car arrives with an order, customers can open the trunk through ...
The self-driving Waymo cars are offering a new service for Phoenix residents.
PHOENIX — The self-driving Waymo cars are now offering an additional service for Phoenix residents.
This week, the Waymo company announced a partnership with DoorDash to deliver orders in the Valley. In the coming months, DoorDash customers will be able to choose to be matched with a Waymo car for orders placed with a merchant located within Waymo's service area.
When the Waymo car arrives with an order, customers can open the trunk through the DoorDash app and retrieve their items.
The autonomous cars will start fulfilling orders for grocery and retail stores before expanding to other types of merchants in the Phoenix area.
"Through our partnership with DoorDash, we leverage our proven delivery experience to provide customers with a seamless, contact-free way to get items they need, whether it’s groceries or a quick bite,” Nicole Gavel, Waymo's head of business development and strategic partnerships, said in a statement.
The recognizable white, Waymo cars have had a presence in Arizona for several years by offering a ride-share service to multiple regions throughout the Valley.
RELATED: 'They can't see under the water': Waymo vehicles back on the road after many became stuck in Arizona floodwaters
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Phoenix, AZ - October 2025 - AZ Florist, a trusted local flower shop owned by Brennen Rigler, is proud to announce the expansion of its same-day flower delivery service across the greater Phoenix area. The enhancement allows customers to send beautiful, handcrafted floral arrangements on the very day they order-making last-minute gifting simple, convenient, and heartfelt."Our customers count on us for life's most meaningful moments," said Brennen Rigler, owner of AZ Florist. "Expanding our same-day delivery means we can...
Phoenix, AZ - October 2025 - AZ Florist, a trusted local flower shop owned by Brennen Rigler, is proud to announce the expansion of its same-day flower delivery service across the greater Phoenix area. The enhancement allows customers to send beautiful, handcrafted floral arrangements on the very day they order-making last-minute gifting simple, convenient, and heartfelt.
"Our customers count on us for life's most meaningful moments," said Brennen Rigler, owner of AZ Florist. "Expanding our same-day delivery means we can help more people express love, gratitude, and sympathy-without delay."
For over a decade, AZ Florist has been known for its high-quality blooms, personalized service, and dedication to freshness. The new same-day delivery option extends to residential neighborhoods, hospitals, and businesses throughout the Phoenix metropolitan area, including Scottsdale, Tempe, Mesa, and Glendale.
Customers can browse seasonal collections such as birthday bouquets, sympathy arrangements, and wedding florals, all crafted by expert designers who bring artistry and care to every order. The shop also offers custom arrangements, ensuring each delivery feels as unique as the occasion it celebrates.
AZ Florist's team has optimized logistics to guarantee prompt same-day arrivals for orders placed before the local cut-off time. Each arrangement is hand-delivered, not shipped, ensuring flowers arrive vibrant and ready to enjoy.
"We've invested in technology and staff training to make our same-day service seamless," added Rigler. "It's about maintaining the human touch while embracing efficiency."
AZ Florist 2050 S 16th ST #105 Phoenix, AZ 85034 Brennen Rigler 602-507-4200 orders@azfamilyflorist.com
Founded in Phoenix, AZ Florist is a locally owned flower shop offering fresh floral arrangements, plants, and gifts with delivery across the Phoenix metro area. Known for outstanding quality and customer care, AZ Florist helps clients celebrate every milestone with beauty and ease.
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